Shopify Game Ticket & Hospitality Package Terms & Conditions

2025 Aer Lingus College Football Classic

Shopify Game Ticket & Hospitality Package Terms & Conditions

  1. SHOPIFY BOOKING
  2. Hospitality & Events Specialists Ltd. considers acceptance of bookings for a client (which term includes all members of a party for a client) for an event based on availability of inventory, acceptance of booking Terms and Conditions, payment terms and ticket distribution timeline, followed by full payment. official Booking Form, letter, email or other written communication accompanied or followed by full payment to Hospitality & Events Specialists Ltd.
  3. No tickets or packages will be made available until the payment is made in full. Ticket distribution will be initiated within 6 weeks of game-day.
  4. Hospitality & Events Specialists Ltd. Reserves the right to rescind unauthorized multiple bookings immediately and without notice and will reallocate inventory.
  5. Although Hospitality & Events Specialists Ltd. will use its best endeavors, it shall not be obliged to ensure that a ten-day notice of proposed cancellation will first issue to the client. In the event of cancellation, the client may be liable for cancellation charges as hereinafter set out.
  6. The client agrees that they will not promote, advertise, or sell the game as a third-party agent to individual clients. The customer must be named via Shopify as the end user (please refer to 2.B).
  7. The client agrees to ensure that individual clients will also be subject to Terms and Conditions pertaining to the sale and advertisement of the Game.
  8. Full payment will automatically be forfeited should Terms and Conditions be breached.
  9. CANCELLATIONS
  10. Any client intending to cancel should notify Hospitality & Events Specialists Ltd. in writing immediately. Cancellations will forfeit all payments.
  11. AnyTicket or package transfers should be qualified with Hospitality & Events Specialist Ltd. in advance of game-day.
  12. Should the event, the subject of the booking be cancelled due to circumstances beyond the control of Hospitality & Events Specialists Ltd. (excluding Covid / Pandemic, please refer to schedule 3), the client will not be entitled to any compensation or damages. Hospitality & Events Specialists Ltd. will endeavor to arrange a suitable alternative, or a rescheduling of the event. If neither can be arranged to the satisfaction of Hospitality & Events Specialists Ltd., a refund in Euro will be paid less an administrative charge of ten per cent of the contract price, should cancellation occur within 90 days of the event. Should cancellation occur within 60 days of the event, the client will be entitled to a 75% refund. Should cancellation occur within 30 days of the event, the client will be entitled to a 50% refund.
  13. COVID/PANDEMIC CANCELLATION POLICY
  14. Should the game, the subject of the booking be cancelled due to COVID/Global pandemic before 1st of August 2025 (4 weeks prior to game), the client will be refunded 100% of the contract price, less any applicable third-party monetary transaction fees within 30 days from official game cancellation and upon receipt of a signed refund request form.
  15. In the event of game cancellation after 1st of August 2025, the client will be entitled to a guaranteed minimum refund of 75% of the contract price, less any applicable third-party monetary transaction fees within 30 days from official game cancellation and upon receipt of a signed refund request form.
  16. It is the sole responsibility of each individual to adhere to the guidelines and any restrictions issued by the Irish Government at time of travel (to include, but not limited to compliance with a Vaccine Passport / pre departure negative PCR test). If entry is refused to the country based on non-adherence or non-compliance with said guidelines and restrictions; Hospitality & Events Specialists Ltd. hold no liability whatsoever to the client and a refund will not be applicable to impacted hospitality bookings.
  17. ALTERATIONS TO EVENTS
    Every reasonable effort will be made to provide the event as advertised to the client, but Hospitality & Events Specialists Ltd. reserves the right to make any alterations to event arrangements, including changes in time, date and venue, modifications in programs or provision of alternative transport and facilities, deemed necessary.
  18. EXCLUSION OF LIABILITY
  19. Hospitality & Events Specialists Ltd. is not responsible for loss, damage or injury to any person or to their property as all clients attend events organised by Hospitality & Events Specialists Ltd. at their own risk.
  20. Hospitality & Events Specialists Ltd. accepts no responsibility for circumstances beyond its control including force majeure, terrorist activities, weather conditions, fire or for the early or late opening or closure of any Event or on respect of any break down or non-supply of transport other than such matters as are directly under the control of Hospitality & Events Specialists Ltd.
  21. The client is responsible for all damages caused by any member of the client party and Hospitality & Events Specialists Ltd. reserves the right to require immediately any person whose behaviour is in the sole opinion of Hospitality & Events Specialists Ltd., likely to cause inconvenience, nuisance, difficulty to other clients and or their guests to leave immediately the premises in which the Event is taking place on demand and the client shall co-operate to procure compliance with such a requirement and in such eventuality no refund shall be made from Hospitality & Events Specialists Ltd. to the client.
  22. Hospitality & Events Specialists Ltd. takes every care to ensure that the descriptions of events are accurate but recognizes that errors do sometimes occur and that amenities may be modified or withdrawn. Hospitality & Events Specialists Ltd. has no responsibility for any such errors or modifications.
  23. COMPLAINTS & DISPUTES
    In the event of dissatisfaction or complaint, the client is required to notify Hospitality & Events Specialists Ltd. in writing within seven days of the occurrence giving rise to such dissatisfaction or complaint. Hospitality & Events Specialists Ltd. shall endeavor to deal with the cause of such dissatisfaction or complaint to the satisfaction of the client. In the event of the matter not being settled to the satisfaction of the client both Hospitality & Events Specialists Ltd. and the client agree that the cause of the complaint shall be referred to an independent Arbitrator for adjudication appointed by the President at the time being of the Incorporated Law Society of Ireland who shall act as an Expert and not as an Arbitrator under the Arbitration Act and whose decision including a decision on his costs and including the costs of the Arbitrator and will be final and binding on the parties. 
  24. GENERAL
    These terms and conditions are governed by the law of Republic of Ireland and nothing in these terms and conditions shall be deemed to deprive the client (where the client is a consumer) of rights which the client may enjoy as a consumer under the provisions of the Sale of Goods and Supply of Services Act or any Statutory Modification thereof.